We offer fast shipping in EU wide with DPD, Omniva or Itella Smartpost! We have provided delivery details according to the countries below. If you don't find your country on the list, you can always contact our customer service and we will find a solution.
|Your delivery times and fees|
Our delivery partners DPD, Omniva and Smartpost can deliver to Pickup parcel machines in the following countries. You can find the list of parcel machine locations on the checkout page.
|Estonia||3 €||Omniva Parcel||1-5 Working Days||Free shipping on orders over 35 EUR.|
|Latvia, Lithuania||4,5€ / 6€||DPD Parcel / Omniva Parcel||3-8 Working Days||Free shipping on orders over 60 EUR.|
|Finland||14€ / 10€||DPD Parcel / Smartpost Parcel||
3-8 Working Days
Free shipping on orders over 150 EUR.
|Austria, Belgium, Netherlands,
Poland, Germany, Denmark, Czech Republic, Hungary
|Luxembourg, France, Slovakia, Slovenia, United Kingdom||19,00 €|
|Croatia, Ireland, Spain, Portugal||24,00 €|
Right of withdrawal
After receiving the order, the purchaser has the right to withdraw from the contract entered into with the e-store within 14 days.
The right of withdrawal does not apply if the purchaser is a legal person.
To exercise the 14-day right of withdrawal, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics and functioning of the goods in the same way you would be allowed to test the goods in an actual store. If the goods have been used for any purpose other than is necessary to ensure the nature, characteristics and functioning of the goods, or if there are any signs of use or wear and tear, the online store has the right to lower the amount returned in accordance with the decrease in the value of the goods.
To return the goods, please submit a declaration of withdrawal to the e-mail email@example.com address within 14 days of receiving the goods, indicating the following:
- Your name and order no;
- lack of goods or service;
- a requirement for the undertaking;
|Replacement costs are paid by the Customer.|
The goods must be returned to the address:
Looga 8b, 71008 Viljandi, Estonia, EU
to the DPD pickup machine in Estonia, Viljandi Bussijaam (phone number +372 5271161)
The purchaser must return the goods within 14 days of the submission of the declaration of withdrawal or submit evidence that they handed over the goods to the carrier within the aforementioned period.
Upon receiving the returned goods, the online store shall return to the purchaser, immediately but no later than after 14 days, all of the payments received from the purchaser based on the contract. The online store has the right to refuse to make the refund until the goods being returned are received or until the buyer has provided proof of returning the products, whichever occurs first.
For further questions, please contact firstname.lastname@example.org
Wool In Love
WIL Knitwear OÜ
Mooni 10, Viljandi 71008 Estonia, EU